Customer Connect is a suite of products developed to leverage the power of Short Messaging in a real life interactive business communication. It serves the core financial services segment and other areas where fast and secure information propagation is a "must have" feature.
Benefits of Customer Connect
Reach the Customers in Real Time
No Disturbance unlike unsolicited phone calls
Expand reach - New channel of communication
Reduce communication costs as compared to phone and post
Improved efficiency
Generates Revenue if SMS service launched as paid service.
The same can be rolled out to multiple industry verticals other
than banking. This includes Insurance, Share Broking, Health Care,
Retail and Airlines.
